Segmentation & Churn Analysis

Keep high-value clients with RFM scoring & AI churn-risk dashboards tailored to B2B firms in Windsor CO.

Keep Your Best Customers, Rescue the Rest

Problem

Losing a mid-sized client wipes out a month of margin before you know it.

Solution

I merge transactional data, help-desk tickets, and engagement metrics, then run RFM segmentation and a logistic-regression churn model. High-risk/high-value accounts get immediate alerts and GPT-drafted re-engagement templates.

Deliverables

Process Snapshot

Data Extraction

Model Build

Playbook Workshop

Monitor & Refine

10–30% churn reduction within 3 months

Higher Average LTV & cross-sell rate

Marketing spend focused on Profitable Cohorts

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